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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Let's Keep Each Other Safe: How to Get Professional Cleaning for COVID-19

11/27/2020 (Permalink)

Cleaning Staff Preforming a Professional cleaning Professional Certified Cleaning- Schedule Yours Today!
Whether you're trying to re-open a business or keep your home extremely clean for at-risk residents, professional cleaning can help relieve your COVID worries.

There has never been a better time to re-evaluate your cleaning policies and procedures. Whether it's an office, residential building, or your home, cleanliness is now the highest priority.

If you want true peace of mind about potential exposure to COVID 19, you should find a professional cleaning service.

Here's how to do it!

Find a Trusted Professional Cleaning Service

Professional cleaners are in high demand because of the pandemic. If you are going to trust a professional cleaning service, you need to be sure they are qualified for the job. 

Look for a service that has experience cleaning spaces like the one you want to clean. A company specializing in individual homes may not be the right choice for your office building or vice versa.

Read reviews for the cleaning service before hiring them. If other people have had a good experience, chances are you will too.

The professional cleaning service has their procedures with regard to PPE and other precautions. Most services now have clear guidelines on protection for their safety and the sanitation of the space.

A one-time cleaning is not going to be enough. Talk with the cleaning service about setting up a regular cleaning schedule weekly or bi-weekly.

Be Proactive

A professional cleaning service will make a big difference in the safety of your home or workplace. But it doesn't mean that you can be complacent about other sanitation measures.

In between cleanings, you should clean surfaces, including door handles or elevator buttons. Any surface that people could potentially come in contact with should be disinfected. 

Promote handwashing in bathrooms and kitchens. You can use sticky notes, posters, or any other signage that might be helpful to remind people to wash their hands.

Facial coverings should be worn in offices and shared spaces of larger residential buildings (apartments, condos, assisted living facilities). 

Keep sanitizing agents available in areas where handwashing may not be convenient.

Limit Exposure Opportunities

If you are working in an office building, consider having some or all employees work remotely if possible. Try to host meetings virtually instead of in-person.

If you must hold a meeting in-person, inform every participant of the precautions, and collect contact information in case someone does get sick. 

You can limit your exposure at home by reducing the number of people inside and encouraging guests to wear masks. You can also offer to host outdoor gatherings to reduce the likelihood of the virus spreading. 

Be Clean, Be Healthy, Be Safe 

These are uncertain times we are living in. But if you can promote a clean, safe space, it will ease your anxiety.

Find a professional cleaning service you can trust, and be diligent about cleaning regularly. Take precautions to prevent the spread of the virus by protecting yourself and your community at all times.

If you are looking for a reliable cleaning service, contact us today at 931-723-8088

Thanksgiving Day Tips for Emergency Prevention

11/24/2020 (Permalink)

An open kitchen oven with flames shooting out of the opening. A potential Cooking fire during your Holiday Season!

Did you know that Thanksgiving is the highest rated day for home cooking fires, followed by Christmas, and Christmas Eve? We want you to enjoy these days with your family and friends, so here are a few safety tips for when you are cooking that delicious meal.

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids or toys.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Be especially aware when Deep Frying a turkey, people tend to put too much oil in which causes overflow and spreads to the open flame causing a mass fireball. Also putting in a frozen or very wet bird can cause major problems which they call B.L.E.V.E. which stands for Boiling Liquid Expanding Vapor Explosion.

  • Always use fryer outside away from any structure
  • Keep oil under 350 degrees, the hotter the oil the more combustible it is
  • Don’t overfill the pot with oil
  • Thoroughly defrost turkey(24 hours for every 10 pounds the turkey weighs)
  • Turn off flame before putting turkey in
  • Keep grease fire approved extinguisher on hand
  • Lower turkey into pot slowly

In the event you have a Fire/Water emergency this Holiday Season please know your SERVPRO of Coffee, Franklin, Warren County is available 24 hours a day, 7 days a week, even on Holidays. Contact us if need be at (931)723-8088 and we will be there to help. Happy Holidays!

COVID Cleaning for Commercial Properties

11/1/2020 (Permalink)

A SERVPRO technician fogging a commercial property with CDC certified product to destroy viral pathogens. SERVPRO of Coffee, Franklin, Warren County technician sanitizing a commercial property.

Many people are hesitant to go into commercial buildings due to being around people who may have been exposed to COVID-19. With this SERVPRO of Coffee, Franklin, Warren County is part of Certified: SERVPRO Cleaned developed by SERVPRO Family Franchise. Certified: SERVPRO Cleaned is a method meant to rid of viral pathogens. This is a 3 C’s step by step program we provide for businesses: Consult, Clean, and Certify. When a commercial business has gone through our program they may receive a decal sticker on their window to show their customers and employees are in a disinfected area.

Consult

The first step of the C’s is to Consult. Consulting will determine the level of disinfecting needed for the building. Other forms of cleaning customization we consider is the size of the building, how many people are actively in the building, and the nature of the business. For example a warehouse cleaning program will look significantly different than that of a restaurant or shopping center.

Clean

The second step is Clean. The cleaning process will take measures such as: People, Process, and Product. Our technicians are prepared and equipped to not breathe the air in your facility along with spreading any pathogens. SERVPRO of Coffee, Franklin, Warren County technicians have been trained to dispose of their PPE appropriately. Based on the level of contamination it may be required to perform various cleanings, this will ensure confirmed COVID-19 pathogens have been exterminated. All SERVPRO franchises are using CDC certified products to ensure elimination of viral pathogens.

Certify

The third and final step is to Certify. In order for your customers and employees to feel safe in your building we can place a sticker decal that shows the cleaning and sanitization process that was taken at your business.

Create a safe environment and give your customers and employees one less thing to think about. Give us a call at (931) 723-8088 to go through our 3 C’s Certified: SERVPRO Cleaned program.

IICRC Certified Firm

1/14/2020 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Coffee/Franklin/Warren Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Coffee/Franklin/Warren Counties 

SERVPRO of Coffee/Franklin/Warren Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Coffee/Franklin/Warren County Home Have A Mold Problem?

1/13/2020 (Permalink)

In Coffee/Franklin/Warren County, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –931-723-8088. 

Coffee/Franklin/Warren County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/8/2020 (Permalink)

This Franklin County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Coffee/Franklin/Warren County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 931-723-8088.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Coffee/Franklin/Warren Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 931-723-8088. 

Coffee/Franklin/Warren Counties Smoke and Soot Cleanup

1/7/2020 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Coffee/Franklin/Warren County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Coffee/Franklin/Warren Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 931-723-8088.

Deadly Tennessee Black Mold

7/8/2019 (Permalink)

On Friday afternoon, 15 minutes before time to go home for the weekend the phone rings.  Thank you for choosing SERVPRO we are always here to help, to my surprise it was a sweet southern granny on the other end.  She began with hi honey this is Mrs. Ida Fay Jones in Normandy Tennessee.  Me and my husband Earl have been coughing up that nasty yellow stuff and he doesn't even smoke any more. But anyway, I was ah mopping the kitchen floor the other day and when I went to put the Pine-Sol back up that's when I seen it!  Honey, I hollered at Earl to come quick, I just couldn't believe we done got that deadly black mold under our sink.  Can you help us or is our house just ruined?  Upon arrival, our crew chief was met at the door by Mr. and Mrs. Jones, their son, daughter-in-law and two next door neighbors.  Mrs. Jones was so afraid that everyone who had come into her house had been exposed, so she gathered them all at her home to ask SERVPRO of Coffee/Franklin/Warren Counties questions about exposure to deadly black mold.  After 45 minutes of intense questioning, we proceeded to scope the home.  We found 1 square foot of mold under the kitchen sink.  Needless to say the job took a total of 2 hours start to finish and I am happy to report Mr. and Mrs. Jones are in good health and very satisfied with the patience that our crew displayed, as well as the work performed.

SERVPRO of Coffee/Franklin/Warren to the rescue for the Christmas season

7/5/2019 (Permalink)

The night before Christmas, Santa was delivering the toys to all the children around the world.  His reindeer made a stop to a home, this home had four Christmas trees within the home, while Santa was in the basement putting the toys under that tree, a water heater supply line broke causing extensive amount of water that covered the basement in a very short time, matter of fact there was 2' of water in the basement before Santa could say Ho Ho Ho.  He frantically thought what am I going to do.  He immediately jumped on a chair so he would not fill his boots with water.  Called the homeowner and explained the situation, the homeowner said I am not sure what to do!  Santa said, I have a solution, he reached for his phone and called SERVPRO of Coffee/Franklin/Warren Counties (as they were on his speed dial.) SERVPRO arrived removed all the water so Santa could be on his way.  Then SERVPRO dried the structure and Santa returned to placed the gifts under the tree.

Dirty Laundry

7/5/2019 (Permalink)

Ok all you homeowners out there, here is one that SERVPRO of Coffee/Franklin/Warren Counties has never encountered.  We were called to a residence in which the homeowner had noticed standing water outside his home.  When we arrived we proceeded to enter the crawlspace (not so fast!!) the stench of (sewage) with yes the dreaded floaties.  As we were removing the water and things, we were able to get to the cause the dreaded toilet.  What we found was a pair of boxer shorts in the plumbing pipes, now I don't want to know HOW something like that was in there!!  There are no children in the home.  The technician was able to remove them and the pipe was repaired and all is flowing well again!  SERVPRO of Coffee/Franklin/Warren Counties will tackle any job.

The Strange Entity on the Wall

7/5/2019 (Permalink)

Samantha has always been into strange things and by that we mean the Ouija board, calling upon spirits through her magic ball, and other mystical things.  After one of her sessions, she went down into the basement to do her laundry.  When she turned on the overhead light, she saw this huge black shape on the wall.  There was black ooze dripping from the shape and making a puddle on the floor.  Scared, Samantha ran up stairs and called her mom.  After talking with her, she made the next call to the local priest.  Turns out her mother had advised her to have an exorcism performed on the wall.  When the priest came into the house, Samantha directed him to the basement and stood back as he took out the things to perform the exorcism.  As he was about to start, he slipped and fell on the black puddle.  The priest scrambled back and held out his cross.  When nothing happened, he brought his hand closer to his face and smelled the black goo,  eyebrows raised, he turned back to Samantha and said in a deepened voice, "Child, this is mold!"  I know just the right company (SERVPRO of Coffee/Franklin/Warren Counties) you can call and have this cleaned up.  Don't be like Samantha and her mother.   SERVPRO of Coffee/Franklin/Warren Counties is always here to help.

Playing Possum....

3/21/2019 (Permalink)

Of the many services that SERVPRO offers one particular was very memorable. Like any other normal work day, our crews were dispatched to their jobs. However, one technician was dispatched to, no other than, our franchise owners mother's house; but not for water, fire, or mold. Upon arrival the technician approaches mom and asks what she needed assistance with, and he did not expect her answer!! Mom proceeds to inform this technician that there is a dead possum in her yard and would very much appreciate if it could get remediated! After the "are you serious" question and the dumbfounded look on the technician's face, he proceeds to assure her that he will absolutely get this possum out of her yard. Technician puts on the proper PPE of nitrile gloves and grabs a trash bag as well as a stick lying on the ground, to be used as his own personal "is it dead" testing mechanism. After a few firm pokes and prods and no reaction from the possum, technician proceeds to place in the garbage bag. As technician was loading the now partially full garbage bag, mom comes out and realizes the coast is clear and a job well done! At the end of the day, this technician has a new certification to add to his resume: Possum Remediation. Thus "Like it never even happened."

Here we Goat again.....

11/30/2017 (Permalink)

Guard Goat

We recently had a water damage at a home that needed a bathroom demolition. They had an ongoing water leak, and unfortunately it required dry out and mold remediation. In these situations where the homeowners are going through a upheaval of their home, it is always good to find a bright side to what is going on. Meet the resident goat dog. This little girl loved to follow our crew around and make sure they were doing everything they were supposed to be doing for her human parents. Who needs a guard dog, when you have a guard goat? Maybe SERVPRO of Coffee/Franklin/Warren should offer her a Crew Chief job! In our line of work, we are usually called when something bad happens, so it is wonderful when God blesses us with a little humor, don't you think?

Call us with any water damage needs!

Sue Mihatov

OPS Manager 9317238088

Oh No! SKUNK!

11/20/2017 (Permalink)

Cute, but smelly.

Throughout the years one thing that has become an every year occurrence is the dreaded Pepe Le Pew scenario, yes the SKUNK. This little critter, possibly her little babies will somehow find its way into your home or business and decide to give you a present called skunk smell, which will permeate throughout your home, or your loyal dog will encounter this gal and coming running thru your home for your help. First course of action is to remove the skunk hopefully alive. Once the source has been removed, we here at SERVPRO of Coffee/Franklin/Warren Counties can help. One of SERVPRO’s Professional Products we use for skunks is Bio Odor Neutralizer, this product contains an exclusive neutralizing agent that forms complexes with sulfur and amine based odors (ie; skunk, seafood, spoiled foods, and dead bodies). We have a protocol to remedy the skunk smell in your home or crawlspace.

Tragedies; No One knows When.

11/20/2017 (Permalink)

Hugs

Unfortunately our world is a place in which bad things happen like suicide’s, we recently received a call from an adjuster to see if it was possible that we could dispatch a crew immediately for the policy holder, as they had family members coming in and they did not want this scene to be visible. We here at SERVPRO of Coffee/Franklin/Warren Counties stopped what we were doing and sent a crew there to re-mediate. The family members were grateful for the quick response that was provided. This is one area of the business that is difficult as we are dealing with individuals who have recently lost a loved one, but in the same manner we were there to assist them during this hard time. After we cleaned contents that could be cleaned and removed materials that were contaminated the homeowners were extremely pleased and thanked us again for service.

RC- Owner

931-723-8088

Man's Best Friend, Water Damage from the Dog's perspective.

11/20/2017 (Permalink)

Faucet Head

Here is a story in which man’s best friend is not a man but a beloved dog (Faucet Head).  This dog got stuck in the bathroom one day while the homeowner was away, and while he played in there jumping on commode and sink and back down again, Faucet Head accidently knocked off the lid to the toilet.  Well guess what Murphy’s law, if it could happen it will.  The lid fell and landed on the supply line causing it to be ripped off the stop.  Faucet Head had no idea what to do, he was unable to call SERVPRO and have it cleaned up before Daddy got home, so he just jumped into the tub and waited.  Daddy arrived home and walked into water running thru the house, he found Faucet Head crouched down in the tub.  Of course who can get mad at your best friend.  Daddy immediately shut off the water to the house and called SERVPRO of Coffee/Franklin/Warren Counties and they quickly extracted the water and dried the structure. Thank goodness SERVPRO came, because they made it "Like it never even happened."

A Day in the Life.....

11/14/2017 (Permalink)

SERVPRO of CFW

What is it like to work for a mitigation company? Most people go to a job, where if they are lucky will be a Monday through Friday, 9 to 5 and then they get to go home. But what happens when a emergency happens? There needs to be someone that will be available to call! At SERVPRO of CFW we have trained men and women who drop everything day or night to make sure if someone needs them, they are right there to help!

Now, this is not to say we don't enjoy a little Monday through Friday. We have regular business hours just like everyone else, and have an on call team in place 24 hours a day, 365 days a year! So don't hesitate to call if Grandma burns up the house when she was trying to make that special stuffing. 

So here is a little glimpse into what the day would look like for one of our Crew Chiefs:

They would come in at 7:30, they get their work orders for the day. Then they give instructions to their team to gather supplies, check their trucks over and fuel up. Then its off to the races! 

However, like today a call can come in and those Crew Chief's will have to re-route what they are doing so we can help everyone who needs us! 

At the end of the day, we want everyone to feel safe in their home, and to feel like we are taking the best care of them!

"Do not merely look out for your own personal interests, but also for the interests of others"

Philippians 2:4

Sue Mihatov

Operations Manager 931-723-8088

About SERVPRO of Coffee/Franklin/Warren Counties

11/13/2017 (Permalink)

The Gang!

SERVPRO of Coffee/Franklin/Warren specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We also specialize in mold clean-up and also handle bio-hazard clean up. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. All of these folks who are pictured all love helping people and enjoy being in a business where we get to make it "Like it never even happened."

When a Storm Hits!

11/13/2017 (Permalink)

Storm After-Math

SERVPRO of CFW specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit anywhere, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 931-723-8088

24 Hour Emergency Water Damage Service

11/13/2017 (Permalink)

Water Damage

SERVPRO of CFW is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 931-723-8088

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of CFW has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Hurricane Harvey

11/13/2017 (Permalink)

Taking out Drywall

Recently SERVPRO of CFW drove over to Texas to be part of the hurricane relief effort. Hurricane Harvey started August 17th, and plagued the gulf and its people until it finally dissipated September 3rd. 

We sent out a team of 7 people on September 1st, and ended up helping 10 families over the next two weeks. We cried, laughed and hugged the home owners all around the Houston area that we encountered. Most of the homes had flooded with the water from the storm and their homes were in need of a lot of demolition and sanitation.  

At one point one team even rescued a woman whose house was on fire before any rescue squads were called. They were just driving by and saw the flames coming out of the kitchen window. 

Between walking for a few miles because roads were in order to get to customers who needed us, dealing with fires and stabilizing flooded homes, the guys and gals from our crew certainly earned their keep!

But we are so blessed that we were able to be part of this, and gratful to God for keeping everyone safe and bringing them home to us!

If anyone needs us, don't hesitate to call! 931-723-8088

Sue Mihatov Production Manager

Keeping out the Spores!

11/11/2017 (Permalink)

Containment Chamber with Negative Air

How many of you have found mold in your homes? If you have mold in your home, chances are, you have had a water damage that you didn't know about or a moisture issue due to your HVAC system having a mal-function. We recently did a job where there was a water damage that the customer did not notice right away. So we had to professionally make sure that we set a proper containment so the rest of her house did not get contaminated with those pesky little mold spores. Containment is a crucial part of keeping your house from being affected by the mold. SERVPRO of CFW is mold certified and ready to help you get your house back in shape! We also take care of crawlspaces, which if you live in Tennessee, you have probably come across this problem before. So do not hesitate to give us a call and we can get you back to a clean house. 931-723-8088

Sue Mihatov -Operations Manager

Safe on the Square

11/9/2017 (Permalink)

Bobbie and Amanda

SERVPRO is proud to participate on Halloween on the square. This is where the whole community comes together to create a safe environment for the kids to come trick or treating. This year SERVPRO of Coffee, Franklin and Warren Counties handed out candy and crayons. With the new Emoji movie coming out the marketing department here decided it would be fun to make poop emoji crayons to hand out to the kids. They were a hit!! We gave out over 2000 emoji crayons. All the kids were dressed up, and the business owners joined in the fun. There were all different themes at the various tables. We decided to "bleed green" and turn into SERVPRO Zombies! If you need anything please do not hesitate to call us! 931-723-8088

Sue Mihatov

Operations Manager 

TSSAA

10/10/2016 (Permalink)

TSSAA

Last week SERVPRO of Coffee/Franklin/Warren had the pleasure of helping out at the TSSAA (Tennessee Secondary School Athletic Association) golf tournament working with the Manchester Chamber of Commerce table. The Chamber of Commerce was there welcoming the families of the tournament and letting them know about all the neat things our community and how much we appreciate them staying in our city! Those kids are awesome! 

If you have a minute take a look at our Manchester Chamber of Commerce's website. There is a lot of great information, and even an events calendar to keep you up to date with what is going on!

http://manchestertnchamber.org/

As always we love our community and our customers! Call us if you need anything at all!

 

Sue Mihatov SMM 

931-723-8088

Soda Blasting!

9/2/2016 (Permalink)

Before and After example of soda blasting

SERVPRO is not afraid to tackle any kind of job! Recently one of our commercial clients asked us to do soda blasting of their attic space after a fire. Soda blasting is a awesome way to clean soot off of wood, and make it look almost untouched from a fire. Take a look at this picture. This is a great example of what soda blasting can achieve! The left side has soot residue on it and the right looks cleaner after this process! If you have a fire, take heart! SERVPRO can help your business become good as new again! 931-723-8088 ~Sue Mihatov

Rafael's Restaurant

8/24/2016 (Permalink)

Restaurant Fire

This fire resulted in a fire that actually started in the mulch on the outside of the building and made its way on the inside of the building and up into the attic. Unfortunately, there were customers in the building, but they all got out safely.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Call us if you need any assistance with your fire, whether it is your home or business, no job is too big or small.

~Sue Mihatov SMR 931-723-8088

Restoring Your Commercial Property After A Water Damage Event

8/19/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at any commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Coffee/Franklin/Warren Counties

SERVPRO of Coffee/Franklin/Warren Co. specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us if you every need us! ~Sue Mihatov SMR 931-723-8088

Drying your Documents

6/23/2016 (Permalink)

Don't let your papers deteriorate!

What would you do if you have water damage and all of your documents get wet? This can happen either at home or at your business. You call SERVPRO of CFW of course! We now offer Vacuum Freeze Drying! What is this? SERVPRO is only 1 of 3 companies in the United States that has a machine that can handle this. We want to be able to preserve your documents.

Vacuum Freeze drying

- Process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation.

- Sublimation

 • The direct conversion of a solid (Ice) into a gas (water vapor), without passage through a liquid stage.

 • Take dry ice for example. Dry ice is made of carbon dioxide, not water. When dry ice is exposed to normal atmospheric conditions it begins to sublimate, it turns directly from its sold stage into its gaseous stage bypassing the liquid stage.

What are the benefits of freeze drying?

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents.

It is the only method that is approved by NARA (National Archives and Records Administration) and the GSA (General Services Administration).

Other methods such as dehumidification can alter the structure of the paper’s fibers and cause the papers to become more brittle, and is not recommended by any means.

We also offer digitizing of those documents if needed or wanted

So don’t panic and call us! We want to help! 931-723-8088 Sue Mihatov SMR

Food Truck Clean Up!

5/20/2016 (Permalink)

Before and After

A call came into our office from a man and woman who own a food truck. They asked if we could do a deep cleaning on thier food truck. We went out to inspect it and then scheduled them a time to go out and start the cleaning process! 

After using our awesome SERVPRO cleaners and some serious elbow grease from our super team, the owner of the truck was very happy with the result! Take a look at our before and after pictures! 

SERVPRO handles so much more than just fire and water clean-up. We also provide a variety of cleaning services for kitchens, industrial factories, carpets, duct work, upholsteries and so much more! Give us a call if you think you could use a helping hand!

Psalm 51:10 says, "Create in me a clean heart, O God, and renew a right spirit within me." 

~Sue Mihatov SMR 931-723-8088

CE Education Class Serving Coffee/Franklin/Warren

4/29/2016 (Permalink)

David Wiggins teaching water drying and restoration.

On April 21st SERVPRO of Coffee/Franklin/Warren sponsored a continuing education class for the agents in our area. We had special guest speaker David Wiggins come in from SERVPRO Corporate to educate of the importance on properly drying a water loss. The attendees were able to receive 4 free credits for their license! 

We at SERVPRO really value the importance of education and want to be supporters of that! As always remember we are not only here to serve the needs of disaster and cleanings, but we also want to serve our community anyway we can!

Proverbs 9:9 says, "Give instruction to a wise man, and he will be still wiser; teach a righteous man, and he will increase in learning".

~Sue Mihatov SMR

931-723-8088

Major Fire

3/11/2016 (Permalink)

Bathroom of Fire

There was a fire that broke out into home that ended up charring the entire first floor. The second floor of the home was covered in soot. Both floors needed to be completely gone through and throughly cleaned. When a home has soot it is crucial that all the contents are cleaned. Most people do not know but soot can even enter closed books and drawers, so it is important to make sure that every item is addressed. At the end of this job, the homeowners were very happy to see their home was starting to look like the fire never happened and they could start to put the pieces back together. 

Hebrews 13:16 "Do not neglect to do good and to share what you have, for such sacrifices are pleasing to God."

Sprinkler Pipes Burst

2/8/2016 (Permalink)

Cause of water flow was a busted dry pipe sprinkler pipe, that affected about 36 rooms at the hotel.

Fire crews responded to a Fire Alarm activation at a local hotel on January 19, 2016. Upon arrival they saw water flowing out of the third floor. Fire crews did an awesome job of squeeging as much water as the could out of the third floor, shut down the system quickly so as not to cause any more damage. SERVPRO of Coffee/Franklin/Warren counties came in immediately after the fire crew and began the clean up. We removed all nonsalvagable wet items and began the water removal and drying processes. Our water teams worked tirelessly for days to restore this commercial property as quickly as possible. "Time is Money" and we don't want our clients to miss out on business any longer than absolutely necessary! 

Flooding in St. Louis, MO Winter 2016

2/8/2016 (Permalink)

It didn't take long to realize that we didn't need to promise a time to homeowners... a lot of roads were closed and it took several GPS attempts

On December 26 & 27, 2015 the Mississippi River overflowed into most parts of the St. Louis area creating massive flooding in businesses, homes and closing major roads. As part of a large loss/storm team, we deployed 2 water damage teams and a marketer to the affected area. For 12 days, SERVPRO of Coffee/Franklin/Warren Counties cleaned damage done by sump pump and sewage back ups in homeowner basements. One homeowner hugged our marketer when he found out that we'd start cleaning by morning. Most homeowners were surprised that we had come so far to help....

A Water "Explosion"

1/21/2014 (Permalink)

"Water explosion" as described by a local utility company

Here are a few pictures of a "water explosion" due to frozen pipes and thawing from 2 weeks ago. We've had several calls where the utility company has turned off water to the home because 40,000 gallons or more were showing up on the meter.Something as simple as water can cause such devastation in such a short time. Please take precautions as the temperatures drop this week! Call us at 931-723-8088 if you need our help with mitigation and cleanup!

Marketing/Training

11/26/2013 (Permalink)

Attending Servpro training in Gallatin on November 21. Pictured here are Tom Walker and Sherry Stevens of Servpro Corporate. We learned how to better

On a regular basis, owners & staff attend training meetings and seminars intended to help us better serve the clients in our market. SERVPRO is continually setting the standard in the cleaning and restoration industry. We recognize the need to learn better and more efficient ways to reach out to our markets in person AND online through social media and websites. What better way to make sure our efforts are effective than to have corporate staff give us some hands on training. 

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