What our Customers say...
We had water damage due to a pin hole leak in the ice maker hose on our refrigerator one week before Christmas. Evidence showed it had probably been leaking for 6 to 8 weeks without us knowing. SERVPRO was here with machines and their employees ready to get us fixed up! They were on top of it. We could not ask for better people and service that SERVPRO gave us. Maryann dealt with the insurance while we dealt with having what was left of our kitchen in our living room and bedrooms. Best group of people we could have ever had to get us back to a normal household in a few weeks! Did we mention that we had just moved into our new house in September from Delaware and this happens! SERVPRO made sure things went as smooth as possible. Maryann kept us up to date with everything, time and days when things would happen. They all feel like family to us! Thanks to each and everyone of you!! Sorry we can't remember everyones name but y'all were great!!! Highly recommend this company!!
I had a last minute call come in today at 4:30 for one of our offices needing a covid cleaning. Called Maryann and within minutes she had a crew dispatched and the office sanitized. Prompt, professional and can follow my very specific instructions! Anytime I have work in the area, they will be my only phone call. Do not hesitate to give them your business, it will be the best decision you make.
SERVPRO did an excellent job on mold cleanup in our church. Very knowledgeable, professional, and on time. I highly recommend them.
Excellent work and customer service from the first phone call to job completion. I was informed on what was happening every step of the way.
On Thursday I found a leaking toilet and mold, while renovating a home, in preparation for renters to move in the next Sunday. I needed the water and mold taken care of ASAP. I called SERVPRO out and they were at my property within a few hours. The new owner’s and employees are amazing and know what they are doing! They saved me from having to delay my renter’s move in and were so quick and friendly. Thank You SERVPRO!
New owners are great, very responsive and worked with my schedule. Professional in every respect, yet personable and attentive to our concerns. Explained everything fully and kept me informed throughout the process. I would highly recommend.
Your employees did an excellent job and were very professional. Thank you!!
What a professional staff. Our venue is very large and has a tedious schedule, and together we worked around those barriers to ensure our facility was cleaned. Our filters were VERY dirty after the first cleaning. It is great to know that our guests are no longer breathing those allergens (dust,pollen etc).
In January 2017, my lake house flooded when the water heater burst at the top pumping approximately 60,000 gallons of water throughout my four bedroom home. I live 1 1/2 hours from there and was at work trying to talk to insurance companies and handle the situation. I felt totally helpless. My insurance carrier recommended SERVPRO and gave me their number. I was told that the crew that worked in my area was at the local hospital dealing with a flooding situation, but they would go to my home as soon as they finished. Within two hours, they were at my home and began the process of packing up my entire house, carefully labeling and boxing up all of my belongings, and ordered a storage unit to hold everything until the remodeling was complete. When I received the call from my "SERVPRO Angel, Sue," I was able to feel calm about what had happened. I didn't have to worry about anything once SERVPRO was on the job. I knew I was in good hands. With the remodeling complete, it was time to move back in. I had no idea my contract with SERVPRO included moving me back into the house. What a relief! It has been a long journey that has been made tolerable thanks to SERVPRO and their incredibly dedicated, hard working, caring staff. They truly care and I would highly recommend them.
Thank you, your guys were great!!! Could not have asked for better people. Crew was very compassionate and comical!
You guys did an outstanding job here, and (I hope fervently not) if we ever need this service again, you’ll be the ones we call. Your people are pleasant, efficient, and proficient. We could not ask for anything else. Thanks so much!
We’ve used SERVPRO and other companies to clean our carpets, and hands down SERVPRO is the best around. The staff is always very courteous and professional. They brought new life back to our carpets, and we had longer lasting, better results with SERVPRO than with other companies. Also, they have the best carpet cleaning prices around too! Give them a call. You’ll be happy you did!
Great friendly people! Very trust worthy!
We had three rooms of carpet cleaned at a rental property- the crew that did the cleaning was great! When we called Lisa to schedule- she was helpful and friendly and helped us find a date that would work! Thanks
Amazing Company! Our home had a skunk to die under our Hvac unit and it contaminated the inside of our home. We had to stayed in a hotel while SERVPRO took over. I never would have thought the smelled could be removed from our furniture , mattress , clothes, etc .. But SERVPRO took care of it within a week ! It makes me want to work for them !! Great job !
Due to a death in our family, SERVPRO was called in to the clean up the mess left behind. I was impressed with the great job done by this crew of workers. They were very professional, thorough and sensitive to the situation.
I've requested to be put on a call back list for every 6 months for regular/ maintenance carpet cleaning. They were wonderful, very neat and courteous!
Very professional and thorough. SERVPRO office staff was courteous, polite, helpful, prompt, attentive, explained the cleaning and restoration process and I was satisfied the overall service provided by SERVPRO.
In January, we had a bathroom pipe burst & flooded half of our clinic. While the crisis was still occurring, I called SERVPRO who sent a team within minutes to begin the clean-up process. In less than an hour, they had vacuumed up all water & had set up numerous blowers to dry the carpet. The event occurred on Thursday & our clinic was reopening to see patients Tuesday. The effected area was completely dried & back to normal by Sunday afternoon. I would use them again in a heart beat!
I had some water damage in my basement due to local flooding. Local SERVPRO crews were too busy to handle all the calls, so the Manchester Tennessee team was dispatched to my call. They were so easy to work with. They removed the wet carpet and drywall quickly and cleanly. The fans and dehumidifier got my basement completely dry again. The team was very professional and thoughtful. And I couldn't get enough of the beautiful southern accents.
When our Radio Station Flooded (6am) we called SERVPRO and they had a team onsite within 30 minutes! They started the drying process immediately! Courteous staff and management! Will use them again....THANKS SERVPRO
A water leak under my bathtub created devastating mold situation. SERVPRO handled it quickly and professionally. I would recommend them to anyone with water or mold issues.
I called SERVPRO at the last minute to do the carpets at the house I was selling. Not only did they come out right away but their customer service & professionalism was amazing! They did a great job. Since I was out of town, they even let me pay over the phone! I highly recommend SERVPRO and their services!
SERVPRO employees were very efficient. When I called them they arrived promptly and went above and beyond to make sure the job was done right. They knew what they were doing and I was very pleased with the finished product. I would personally highly recommend them and they will be the ones we will call if we need their service in the future. We were also very pleased that SERVPRO took the time to wash all the clothing and textiles too. I was so impressed that you did that!
I had a water loss due to a burst washing machine hose on June 27. My insurance adjuster recommended SERVPRO of Coffee/Franklin/Warren counties for the clean up. Rose Chandler, Dwayne Simmons, Melissa Burnett, Michael Conklin and Scott White became my friends and rescuers; I was at their mercy because I had no idea what to do or when to do it. I was never apprehensive about the security of my home; I put my complete trust in them. They are all Godsends to me! My heartfelt gratitude to you all!