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Let's Keep Each Other Safe: How to Get Professional Cleaning for COVID-19

11/27/2020 (Permalink)

Cleaning Staff Preforming a Professional cleaning Professional Certified Cleaning- Schedule Yours Today!
Whether you're trying to re-open a business or keep your home extremely clean for at-risk residents, professional cleaning can help relieve your COVID worries.

There has never been a better time to re-evaluate your cleaning policies and procedures. Whether it's an office, residential building, or your home, cleanliness is now the highest priority.

If you want true peace of mind about potential exposure to COVID 19, you should find a professional cleaning service.

Here's how to do it!

Find a Trusted Professional Cleaning Service

Professional cleaners are in high demand because of the pandemic. If you are going to trust a professional cleaning service, you need to be sure they are qualified for the job. 

Look for a service that has experience cleaning spaces like the one you want to clean. A company specializing in individual homes may not be the right choice for your office building or vice versa.

Read reviews for the cleaning service before hiring them. If other people have had a good experience, chances are you will too.

The professional cleaning service has their procedures with regard to PPE and other precautions. Most services now have clear guidelines on protection for their safety and the sanitation of the space.

A one-time cleaning is not going to be enough. Talk with the cleaning service about setting up a regular cleaning schedule weekly or bi-weekly.

Be Proactive

A professional cleaning service will make a big difference in the safety of your home or workplace. But it doesn't mean that you can be complacent about other sanitation measures.

In between cleanings, you should clean surfaces, including door handles or elevator buttons. Any surface that people could potentially come in contact with should be disinfected. 

Promote handwashing in bathrooms and kitchens. You can use sticky notes, posters, or any other signage that might be helpful to remind people to wash their hands.

Facial coverings should be worn in offices and shared spaces of larger residential buildings (apartments, condos, assisted living facilities). 

Keep sanitizing agents available in areas where handwashing may not be convenient.

Limit Exposure Opportunities

If you are working in an office building, consider having some or all employees work remotely if possible. Try to host meetings virtually instead of in-person.

If you must hold a meeting in-person, inform every participant of the precautions, and collect contact information in case someone does get sick. 

You can limit your exposure at home by reducing the number of people inside and encouraging guests to wear masks. You can also offer to host outdoor gatherings to reduce the likelihood of the virus spreading. 

Be Clean, Be Healthy, Be Safe 

These are uncertain times we are living in. But if you can promote a clean, safe space, it will ease your anxiety.

Find a professional cleaning service you can trust, and be diligent about cleaning regularly. Take precautions to prevent the spread of the virus by protecting yourself and your community at all times.

If you are looking for a reliable cleaning service, contact us today at 931-723-8088

Thanksgiving Day Tips for Emergency Prevention

11/24/2020 (Permalink)

An open kitchen oven with flames shooting out of the opening. A potential Cooking fire during your Holiday Season!

Did you know that Thanksgiving is the highest rated day for home cooking fires, followed by Christmas, and Christmas Eve? We want you to enjoy these days with your family and friends, so here are a few safety tips for when you are cooking that delicious meal.

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids or toys.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Be especially aware when Deep Frying a turkey, people tend to put too much oil in which causes overflow and spreads to the open flame causing a mass fireball. Also putting in a frozen or very wet bird can cause major problems which they call B.L.E.V.E. which stands for Boiling Liquid Expanding Vapor Explosion.

  • Always use fryer outside away from any structure
  • Keep oil under 350 degrees, the hotter the oil the more combustible it is
  • Don’t overfill the pot with oil
  • Thoroughly defrost turkey(24 hours for every 10 pounds the turkey weighs)
  • Turn off flame before putting turkey in
  • Keep grease fire approved extinguisher on hand
  • Lower turkey into pot slowly

In the event you have a Fire/Water emergency this Holiday Season please know your SERVPRO of Coffee, Franklin, Warren County is available 24 hours a day, 7 days a week, even on Holidays. Contact us if need be at (931)723-8088 and we will be there to help. Happy Holidays!

COVID Cleaning for Commercial Properties

11/1/2020 (Permalink)

A SERVPRO technician fogging a commercial property with CDC certified product to destroy viral pathogens. SERVPRO of Coffee, Franklin, Warren County technician sanitizing a commercial property.

Many people are hesitant to go into commercial buildings due to being around people who may have been exposed to COVID-19. With this SERVPRO of Coffee, Franklin, Warren County is part of Certified: SERVPRO Cleaned developed by SERVPRO Family Franchise. Certified: SERVPRO Cleaned is a method meant to rid of viral pathogens. This is a 3 C’s step by step program we provide for businesses: Consult, Clean, and Certify. When a commercial business has gone through our program they may receive a decal sticker on their window to show their customers and employees are in a disinfected area.

Consult

The first step of the C’s is to Consult. Consulting will determine the level of disinfecting needed for the building. Other forms of cleaning customization we consider is the size of the building, how many people are actively in the building, and the nature of the business. For example a warehouse cleaning program will look significantly different than that of a restaurant or shopping center.

Clean

The second step is Clean. The cleaning process will take measures such as: People, Process, and Product. Our technicians are prepared and equipped to not breathe the air in your facility along with spreading any pathogens. SERVPRO of Coffee, Franklin, Warren County technicians have been trained to dispose of their PPE appropriately. Based on the level of contamination it may be required to perform various cleanings, this will ensure confirmed COVID-19 pathogens have been exterminated. All SERVPRO franchises are using CDC certified products to ensure elimination of viral pathogens.

Certify

The third and final step is to Certify. In order for your customers and employees to feel safe in your building we can place a sticker decal that shows the cleaning and sanitization process that was taken at your business.

Create a safe environment and give your customers and employees one less thing to think about. Give us a call at (931) 723-8088 to go through our 3 C’s Certified: SERVPRO Cleaned program.

IICRC Certified Firm

1/14/2020 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Coffee/Franklin/Warren Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Coffee/Franklin/Warren Counties 

SERVPRO of Coffee/Franklin/Warren Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Coffee/Franklin/Warren County Home Have A Mold Problem?

1/13/2020 (Permalink)

In Coffee/Franklin/Warren County, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –931-723-8088. 

Coffee/Franklin/Warren County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/8/2020 (Permalink)

This Franklin County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Coffee/Franklin/Warren County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 931-723-8088.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Coffee/Franklin/Warren Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 931-723-8088. 

Coffee/Franklin/Warren County's 24 Hour Emergency Water Damage Service

1/7/2020 (Permalink)

SERVPRO of Coffee/Franklin/Warren Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 931-723-8088.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Coffee/Franklin/Warren Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Coffee/Franklin/Warren Counties

SERVPRO of Coffee/Franklin/Warren Counties  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Coffee/Franklin/Warren Counties Smoke and Soot Cleanup

1/7/2020 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Coffee/Franklin/Warren County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Coffee/Franklin/Warren Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 931-723-8088.

Deadly Tennessee Black Mold

7/8/2019 (Permalink)

On Friday afternoon, 15 minutes before time to go home for the weekend the phone rings.  Thank you for choosing SERVPRO we are always here to help, to my surprise it was a sweet southern granny on the other end.  She began with hi honey this is Mrs. Ida Fay Jones in Normandy Tennessee.  Me and my husband Earl have been coughing up that nasty yellow stuff and he doesn't even smoke any more. But anyway, I was ah mopping the kitchen floor the other day and when I went to put the Pine-Sol back up that's when I seen it!  Honey, I hollered at Earl to come quick, I just couldn't believe we done got that deadly black mold under our sink.  Can you help us or is our house just ruined?  Upon arrival, our crew chief was met at the door by Mr. and Mrs. Jones, their son, daughter-in-law and two next door neighbors.  Mrs. Jones was so afraid that everyone who had come into her house had been exposed, so she gathered them all at her home to ask SERVPRO of Coffee/Franklin/Warren Counties questions about exposure to deadly black mold.  After 45 minutes of intense questioning, we proceeded to scope the home.  We found 1 square foot of mold under the kitchen sink.  Needless to say the job took a total of 2 hours start to finish and I am happy to report Mr. and Mrs. Jones are in good health and very satisfied with the patience that our crew displayed, as well as the work performed.

SERVPRO of Coffee/Franklin/Warren to the rescue for the Christmas season

7/5/2019 (Permalink)

The night before Christmas, Santa was delivering the toys to all the children around the world.  His reindeer made a stop to a home, this home had four Christmas trees within the home, while Santa was in the basement putting the toys under that tree, a water heater supply line broke causing extensive amount of water that covered the basement in a very short time, matter of fact there was 2' of water in the basement before Santa could say Ho Ho Ho.  He frantically thought what am I going to do.  He immediately jumped on a chair so he would not fill his boots with water.  Called the homeowner and explained the situation, the homeowner said I am not sure what to do!  Santa said, I have a solution, he reached for his phone and called SERVPRO of Coffee/Franklin/Warren Counties (as they were on his speed dial.) SERVPRO arrived removed all the water so Santa could be on his way.  Then SERVPRO dried the structure and Santa returned to placed the gifts under the tree.